WhatsApp Template Messages

Create pre-approved resuable messages that keep your business active on WhatsApp 24/7. Save time, boost response rates, and engage customers even outside the standard chat window.

Discover the power of WhatsApp template messages with Siteti. Template messages help businesses maintain communication beyond the 24-hour chat window, automate customer notifications, send appointment reminders, promotional campaigns, and ensure complaince with WhatsApp policies. Boost engagement, streamline messaging workflows, and enhance customer satisfaction with pre-approved, reusable message templates.

Why WhatsApp Template Messages Are Essential

Template messages allow businesses to communicate with customers after the 24-hour messaging window closes. They are pre-approved by WhatsApp, ensuring compliance, and are perfect for sending notifications, alerts, reminders, or promotional messages.

The WhatsApp 24-Hour Messaging Window

WhatsApp's 24-hour messaging window is a period starting from the moment a customer sends you a message. During this time, businesses can freely reply to inquiries, provide support, or send updates without restrictions. This allows real-time, personalized interactions with your customers.

Once the 24-hour window expires, businesses can no longer send free-from messages. At this point, WhatsApp template messages must be used. These templates are pre-approved messages that ensure your communications remain compliant, allowing you to send notifications, confirmations, reminders, or promotional content while keeping engagement alive.

Understanding this window is crucial for planing your customer interactions and marketing strategy on WhatsApp. By using template messages effectively, businesses can continue communication beyond the standard period without breaking WhatsApp's messaging rules.

0-24 Hours

Free-form messaging allowed once the customer sends a message. Respond, assist, and engage directly.

After 24 Hours

Only approved template messages can be sent. Keep communication ongoing while staying compliant.

How WhatsApp Templates Keep You Connected

Create Template: Pre-define your message with placeholders.
Get Approved: Submit to WhatsApp for approval.
Send to Customers: Use template for notifications, alerts, or marketing campaigns.

Template Message Examples

Order Confirmation

Hi {{name}}, your order #{{order_number}} has been confirmed!

Appointment Reminder

Hello {{name}}, your appointment is scheduled for {{date}} at {{time}}.

Promotional Offer

Hey {{name}}, enjoy 20% off on your next purchase! Valid till {{date}}.

Boost Engagement and Reach

Send promotion, alerts, and announcements without violating WhatsApp rules. Personalize messages with dynamic fields for better engagement. Automate follow-ups and keep customer's informed effortlessly.

Ready to Transform Your WhatsApp Marketing?

Pre-approved resuable, and compliance-ready - all in one platform.

Siteti