logo

Siteti

Welcome to Siteti Onboarding & Training Portal

Siteti Intro.

Onboarding & Training

We’ve made getting started super simple with easy-to-follow videos and guides. Learn how to set up your WhatsApp automation, use features like quick replies, segments, and send bulk messages. Everything you need is right here—let’s get started!.

Siteti WhatsApp Support

Onboarding

In this module, we’ll learn how to setup WhatsApp API, add a payment method and customise your WhatsApp profile

1. Connect Your Number

To setup a WhatsApp API, you need:


1. A new number that’s not already registered with WhatsApp


2. A proof of your business registration.

2. Setup Payment Method

Not setting up payment method correctly, resulting in failed broadcast messages.


Kindly click on the button below to proceed to add payment method.


For more detail guide in payment setup visit WhatsApp Business Platform Credit/Debit Card Setup

feature images

3. Verify Facebook Business Manager

Facebook Business Manager verification is a process required by Meta to confirm the authenticity of your business. It’s a mandatory step for using the WhatsApp Business API, ensuring compliance with Meta’s policies and preventing misuse of the platform.


Without it, your business risks restrictions and failed broadcasts, limiting your ability to connect with customers effectively.

feature images

4. Change Profile Picture, Description & Website

The WhatsApp Cloud API allows businesses to easily update their display picture, description, website, and other profile details to maintain a professional and trustworthy presence.


Keeping this information accurate ensures better customer engagement and aligns with your brand identity.

feature images

Bulk Broadcasting

In this module, we’ll learn how to send bulk personalised messages on WhatsApp

1. How to Import Your Subscribers in Siteti

Importing contacts into our platform is simple — watch the video to get started:


Upload your contact list in Excel file format. You can download the template format by clicking on the download template button and easily follow the outline steps on the import contact modal.

2. How to Create Message Templates

Creating message templates in Siteti is simple — watch the video to get started:


1. Required as per Meta policy to ensure compliant and professional communication with customers.


2. Craft reusable messages for transactional updates, promotions, or customer support.


Use this ChatGPT Prompt to generate high quality promotional messages.

3. How to Send Bulk Messages on WhatsApp

Sending bulk messages on WhatsApp using Siteti is simple — watch the video to get started:


1. Compliant with Meta’s policy, ensuring your messages are sent securely and professionally.


2. Reach multiple customers at once while maintaining personalization.


3. Save time and streamline communication for promotions, updates, or reminders.

whatsapp icon