Introduction

At Siteti, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Services.

Personally Identifiable Information

Definition

Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. This includes, but is not limited to, name, address, phone number, email address, IP address, location, and browser. It does not include information collected anonymously or demographic information not connected to an identified individual.

Information We Collect

a. Information You Provide:

• - Name, email, business name, phone number.
• - Account credentials.
• - Messages sent through the WhatsApp Business API.

b. Automatically Collected Information:

• - IP address, browser type, device information.
• - Usage data (e.g., session duration, interactions).

c. WhatsApp Integration Data:

• - We collect data made available via the WhatsApp Business Cloud API such as contacts, message status, and delivery information.

2. How We Use Your Information

We use your data to:

• - Provide and improve the Siteti platform.
• - Authenticate and secure accounts.
• - Analyze trends and usage for service optimization.
• - Communicate updates or respond to inquiries.

3. Data Sharing and Disclosure

We do not sell your data. We may share it with:

• - WhatsApp and Meta (per their API usage policies).
• - Service providers (e.g., cloud storage, analytics) under strict confidentiality agreements.
• - Authorities if required by law or for legal reasons.

4. Data Security

We implement industry-standard security practices including encryption, secure servers, and access controls. However, no internet transmission is 100% secure.

5. Data Retention

.

We retain your data only as long as necessary to fulfill the purposes outlined here or as required by law.

6. Your Rights

You have the right to:

• - Access and update your data.
• - Request deletion of your personal information.
• - Withdraw consent where applicable.
• - To exercise any of these rights, Kindly reach out to us.

7. International Users

If you access Siteti from outside [your country], your data may be transferred and stored in jurisdictions with different privacy laws.

8. Changes to This Privacy Policy

Notification of Changes

We may update this policy from time to time. We will notify you of any significant changes by posting a notice on our website.

9. Links

External Links

Our Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites.

Contact Us:

For any questions or concerns about these terms and conditions, please contact us at:

• - Chat with Us: WhatsApp Support
• - Email: support@siteti.com
• - Address:17 Victory Estate, Ogombo, Ajah. Lagos, Nigeria