In 2025, it’s no longer a question of if your business should be on WhatsApp, but how deeply it should be integrated. With over 2.8 billion users globally, WhatsApp has evolved from a simple messaging app into the world’s primary engine for conversational commerce. Customers, particularly in high-growth markets like India, Brazil, and Nigeria, now expect to engage with brands, browse products, ask questions, and even make payments directly within their most-used chat app.

This shift presents a massive opportunity, but also a significant technical challenge. The basic, free WhatsApp Business App is built for a single user, not for a scaling brand. To manage thousands of conversations, automate support with AI chatbots, and integrate with a CRM, companies must use the WhatsApp Business Platform (API).

However, businesses cannot access this powerful API directly. Entry requires partnering with an official, Meta-vetted Business Solution Provider (BSP). These BSPs act as the essential bridge, providing the technology, software, and expertise to connect a business to the platform. They are no longer just API resellers; they are critical partners that provide the no-code dashboards, e-commerce automations, and advanced analytics needed to turn chats into revenue.

Choosing the right BSP is one of the most critical decisions a modern brand will make. This guide outlines the top 100 global providers, from developer-first API giants to user-friendly e-commerce specialists, to help you find the perfect partner for your business.

Tier 1: Global Omnichannel & API Giants

These are large-scale, developer-focused platforms that provide APIs for WhatsApp and many other communication channels.

  1. Twilio: The industry leader for communication APIs (CPaaS), offering programmable messaging for WhatsApp, SMS, and voice.
  2. Infobip: A massive global CPaaS platform with a strong omnichannel focus, used by large enterprises for messaging and customer engagement.
  3. Bird (formerly MessageBird): A major European CPaaS provider offering a suite of APIs for omnichannel communication, including WhatsApp.
  4. Sinch: A Swedish CPaaS giant that acquired Wavy (a top LATAM provider), offering scalable, enterprise-grade messaging.
  5. Vonage (by Ericsson): A long-standing CPaaS provider with a strong developer focus, offering a robust set of communication APIs.
  6. Tyntec: A German-based, security-focused provider offering reliable WhatsApp API access, often used by enterprises in regulated industries.
  7. Clickatell: A global CPaaS player with deep roots in South Africa, specializing in “Chat Commerce” and payments over WhatsApp.
  8. Kaleyra: An enterprise-grade provider (now part of Tata Communications) focusing on secure, high-volume messaging for banks and financial institutions.
  9. Gupshup: A leading conversational messaging platform with a huge presence in India, offering extensive chatbot and e-commerce tools.
  10. Route Mobile: A global CPaaS provider with strong enterprise solutions, particularly for banking and financial services.

Tier 2: Popular Software & Platform Providers

These providers offer user-friendly dashboards, no-code tools, and software (SaaS) built on top of the WhatsApp API.

  1. Wati: A very popular, user-friendly platform focused on small to medium businesses (SMBs), offering a team inbox and no-code chatbot builder.
  2. Respond.io: A powerful omnichannel inbox for managing conversations from WhatsApp, Messenger, and other channels in one place.
  3. Trengo: A European-based smart inbox that consolidates WhatsApp, email, and live chat for sales and support teams.
  4. Sleekflow: A Hong Kong-based social commerce platform that integrates WhatsApp with other messaging apps for retail and e-commerce.
  5. Brevo (formerly Sendinblue): An all-in-one marketing platform that has integrated WhatsApp marketing campaigns alongside its core email and SMS services.
  6. HubSpot: Offers native WhatsApp integration, allowing you to manage chats, log conversations, and trigger workflows directly within its CRM.
  7. Zendesk: A leading customer service platform that integrates WhatsApp as a core channel for support tickets and conversations.
  8. Salesforce: Provides WhatsApp integration through its Marketing and Service Clouds, allowing for enterprise-level customer engagement.
  9. Freshworks (Freshchat): An omnichannel customer support suite that uses WhatsApp as a key channel for its AI-powered bots and agent inbox.
  10. 360dialog: A developer-focused provider known for its low-cost, direct API access, often used as the “engine” powering other software.

Tier 3: E-commerce & Retail Specialists

These platforms are built specifically for online stores, with deep integrations for Shopify, WooCommerce, and e-commerce automation.

  1. Interakt: A leading platform in India (by Jio Haptik) focused on D2C and e-commerce brands, especially for Shopify.
  2. Zoko: A popular “WhatsApp Commerce” platform used for managing sales, orders, and customer support, especially by Shopify merchants.
  3. DelightChat: An omnichannel helpdesk built for e-commerce, primarily supporting Shopify stores with WhatsApp and other channels.
  4. LimeChat: An AI-powered chatbot platform designed for e-commerce brands to drive sales and support on WhatsApp.
  5. BusinessChat: A platform focused on Shopify store automation, specializing in abandoned cart recovery via WhatsApp.
  6. The Messenger Network: A South African-based specialist for e-commerce, turning WhatsApp into a sales channel for local businesses.
  7. Omnichat: A social commerce platform popular in Southeast Asia, focused on integrating WhatsApp for retail sales.
  8. Chat ON Desk: An Indian provider specializing in e-commerce automation, particularly for Shopify and WordPress/WooCommerce.
  9. BiteSpeed: A platform built for Shopify stores to use WhatsApp for marketing, cart recovery, and support.
  10. CasperChat: A WhatsApp CRM designed for D2C brands to manage sales pipelines and marketing broadcasts.

Tier 4: Regional Specialists (Asia & India)

These providers have a strong presence and tailored solutions for Indian and Southeast Asian markets.

  1. AiSensy: A popular Indian platform known for its user-friendly dashboard, broadcast marketing features, and no-code chatbot.
  2. Picky Assist: An Indian provider offering a highly scalable platform with advanced features like schedulers, CRM, and automation workflows.
  3. YCloud: A Singapore-based provider with a strong presence in Southeast Asia, offering an all-in-one “WhatsApp CRM” platform.
  4. Qontak (by Mekari): A leading Indonesian provider offering an omnichannel CRM and sales platform with deep WhatsApp integration.
  5. Qiscus: An Indonesian-based chat platform that provides WhatsApp API and SDKs for businesses in Southeast Asia.
  6. Moobicast (by Maven Lab): An official WhatsApp provider in Singapore, offering broadcast and marketing solutions for the local market.
  7. Gallabox: An Indian platform focused on SMBs, providing a no-code chatbot builder and a collaborative team inbox.
  8. Yellow.ai: A global conversational AI company with strong roots in India, building sophisticated AI agents for large enterprises.
  9. Haptik: A major Indian conversational AI platform (part of Jio) that builds advanced chatbot solutions for enterprises.
  10. Verloop.io: A conversational AI platform with a strong presence in India and the Middle East, automating support and sales.
  11. Tellephant: An Indian provider focused on SMEs, offering no-code chatbots and CRM integrations.
  12. WABA Connect: An Indian provider focused on bulk messaging, chatbots, and quick API approval.
  13. GetItSMS: A provider in India and the UAE offering bulk WhatsApp marketing and API services.
  14. House of Leads: An Indian provider focused on building custom chatbot solutions and API integrations.
  15. 2factor.in: An Indian platform specializing in secure, high-volume messaging for alerts, OTPs, and notifications.

Tier 5: Regional Specialists (Latin America)

These providers are leaders in high-usage markets like Brazil and Mexico.

  1. Zenvia: A major Brazilian CPaaS platform and a leader in Latin America for all forms of business messaging, including WhatsApp.
  2. Take Blip: A dominant Brazilian provider that offers a comprehensive conversational platform for large enterprises.
  3. Kommo (formerly amoCRM): A popular “messaging-powered CRM” with a very strong user base in Latin America.
  4. Yalo (Yalochat): A conversational commerce platform with a strong focus on Latin America, powering chats for major brands.
  5. Sirena (now part of Zenvia): A well-known WhatsApp solution in LATAM, designed to help sales teams manage customer chats.
  6. Chakra Chat: A provider focused on the Brazilian market, offering affordable and scalable solutions for local SMBs.
  7. Inbenta: A conversational AI and search company with a strong presence in LATAM, offering intelligent chatbots.
  8. ChatCompose: A platform for building chatbots, with a significant user base and support in Spanish-speaking LATAM countries.

Tier 6: Regional Specialists (Africa & Middle East)

These providers understand the unique needs of African and Middle Eastern markets, including local support and integrations.

  1. Siteti: WhatsApp has become the go-to channel for businesses to connect with their customers. Among the growing list of providers, Siteti stands out as a fast and simple WhatsApp CRM designed to turn chats into sales and support at scale.
  2. Termii: A Nigerian communication platform helping African businesses use WhatsApp and SMS for customer engagement and verification.
  3. Wingu Creatives: A Kenyan-based digital agency and official WhatsApp provider offering local, specialized solutions.
  4. Talksasa: A Kenyan provider offering bulk SMS and WhatsApp API services with a focus on the East African market.
  5. BongaTech: A Kenyan communication technology firm providing WhatsApp API, USSD, and SMS services.
  6. Rasayel: A popular platform in the Middle East (UAE) offering a shared team inbox and user-friendly automation.
  7. WebMaxy: A provider in the UAE and India offering a suite of marketing tools, including a WhatsApp platform for real estate and e-commerce.
  8. CEQUENS: A leading CPaaS provider in the Middle East and Africa, offering WhatsApp and other channels with strong regional expertise.
  9. GreenAds Global: A provider in Dubai and India focused on bulk marketing and customer engagement via WhatsApp.
  10. Webotix: A Dubai-based provider that links WhatsApp API to corporate CRMs and ERPs for government and corporate clients.
  11. Prism Digital: A digital marketing agency in Dubai that also provides WhatsApp API integration and campaign management.
  12. WappBiz: A provider in the UAE offering WhatsApp solutions and automation.

Tier 7: Niche & Specialized Platforms

These providers focus on specific industries (like healthcare, education) or functions (like just a mobile app).

  1. DoubleTick: A “mobile-first” provider that positions its platform as a WhatsApp CRM that runs entirely on your phone.
  2. ControlHippo: A business phone system (VoIP) provider that also offers a WhatsApp shared inbox.
  3. Ameyo: A customer engagement platform focused on contact centers, integrating WhatsApp into call center agent dashboards.
  4. Landbot: A visual, no-code chatbot builder that is very popular in Europe and integrates with WhatsApp.
  5. BotSpace: A platform focused on building no-code chatbots for WhatsApp, popular for SMEs.
  6. Picky Assist: (Also listed in Asia) Has specialized solutions for industries like education (student management) and banking.
  7. SMSGatewayCenter: A provider with specific solutions for healthcare (patient reminders) and education (alerts).
  8. Sanoflow: A dedicated platform for healthcare, building HIPAA-compliant patient communication workflows on WhatsApp.
  9. PRP Services: An Indian provider with tailored solutions for logistics (tracking updates) and healthcare (reminders).
  10. EduCtrl: A platform designed for educational consultancies to manage student applications and engagement via WhatsApp.
  11. Digify Africa: (A user, not a provider) This educational non-profit notably uses Sinch’s platform to deliver training via WhatsApp.
  12. Wavetec: A platform that manages “WhatsApp Queuing,” allowing customers to get a virtual ticket and wait in line via chat.
  13. SkyBook Digital: A consulting company that builds custom WhatsApp chatbot models for the travel and hospitality industry.
  14. Inboxti.com: A platform noted for its use cases in the real estate industry, managing leads and virtual tours.
  15. Chatfuel: A popular chatbot builder for Facebook Messenger that has expanded to offer WhatsApp automation.

Tier 8: Other Global & Multi-Regional Players

This is a final list of other established providers serving global or multiple regions.

  1. Zixflow: A platform focused on sales and marketing automation, offering a unified inbox and CRM flows.
  2. Aisensy: (Also listed in Asia) A popular, user-friendly platform with a global user base, known for its simple UI.
  3. Getgabs: An end-to-end provider for SMBs, offering bulk messaging, AI chatbots, and a built-in CRM.
  4. iMBrace: A business process management platform that integrates WhatsApp for workflow automation.
  5. Karix: (Also listed in LATAM) A major CPaaS provider with a strong presence in both India and Latin America.
  6. CleverTap: A customer retention platform that uses WhatsApp as a key channel for sending personalized, triggered messages.
  7. Messagedly: A full-service provider for companies of various sizes, offering automation and a quick verification process.
  8. Textlocal: A major bulk SMS provider (part of Sinch) that has expanded to offer WhatsApp API services.
  9. Smarter WMS: A provider focused on WhatsApp marketing automation and broadcast campaigns.
  10. Engati: A conversational AI platform with a global footprint, offering chatbot-building services.
  11. DashCX: A platform offering conversational AI and customer experience automation.
  12. ChatBiz: A provider in Southeast Asia offering omnichannel dashboard solutions.
  13. WhatsBoost: An Indonesian provider focused on WhatsApp marketing and automation.
  14. Morph.ai: An AI-powered platform for building enterprise-level chatbots. 9ANT.
  15. Chattigo: A Latin American platform for managing customer communications in one place.
  16. WABridge: A provider in the UAE connecting businesses to the WhatsApp API.
  17. TryowBOT: A platform in Singapore and India offering AI chatbot solutions.
  18. Convex Interactive: A provider in the UAE offering WhatsApp and other digital solutions.
  19. Happilee: A customer communication platform with a presence in the Middle East.
  20. CBOT: An AI-powered chatbot platform with a presence in Latin America and the Middle East.

Ecosystem-Specific Providers (Apps & Integrations)

These providers are primarily found within the app marketplaces of major CRMs and e-commerce platforms.

For Shopify

  1. QuickReply.ai: A top-rated Shopify app focused on AI-driven automation for abandoned cart recovery, order notifications, and marketing.
  2. SuperLemon: One of the most popular and long-standing WhatsApp apps on Shopify, known for its simplicity and abandoned cart recovery features.
  3. Pushdaddy: A Shopify app for WhatsApp chat and marketing, including automated cart recovery messages.
  4. Dondy: A WhatsApp chat and marketing app on Shopify with a focus on AI chat and automated follow-ups.
  5. Softpulse Infotech: The developers behind a popular “WhatsApp Chat + Cart Recovery” app on Shopify.
  6. CK WhatsApp: A simple app for adding a WhatsApp chat button and managing basic recovery campaigns on Shopify.
  7. Meetanshi: A developer of various e-commerce plugins, including a WhatsApp integration for Shopify.
  8. Maxwell: A Shopify app that combines WhatsApp and Facebook Messenger chat widgets.
  9. Tido: A Shopify app that provides a clean, multi-channel chat widget including WhatsApp.

For Salesforce

  1. Natterbox: A full “Contact Center as a Service” (CCaaS) solution on the AppExchange that integrates voice, SMS, and WhatsApp natively within Salesforce.
  2. Tuvis: An official Salesforce partner platform designed to connect agent’s WhatsApp & iMessage with Salesforce records automatically.
  3. 360 SMS App: A highly-rated AppExchange app from 360 Degree Cloud Technologies for sending SMS and WhatsApp messages from within Salesforce.
  4. Mogli: A 5-star Salesforce-native app for SMS and WhatsApp, popular with non-profits and universities for its robust automation.
  5. SMS Ninja (by Ksolves): An AppExchange app for multi-channel messaging (SMS, WhatsApp, Facebook) with chatbot capabilities.
  6. Sastorm Software: Provides an SMS and WhatsApp messaging app on the AppExchange for Salesforce.
  7. ValueText: A Salesforce-native app for SMS & WhatsApp messaging, focusing on AI automation and bulk campaigns.
  8. WatBox (by Inno Valley Works): A Salesforce-native integration for one-on-one WhatsApp conversations, bulk messaging, and voice notes.
  9. Cooby: A platform that integrates WhatsApp with Salesforce, focusing on message tracking and compliance for sales teams.
  10. Textolic: An AppExchange app for SMS & WhatsApp, featuring AI workflows and automated conversational texts.
  11. Girik SMS (by Girikon): An AI-powered messaging app on Salesforce for SMS, WhatsApp, and web chat.

For HubSpot, Zoho, and Pipedrive

  1. Rasayel: A leading WhatsApp integration found on the HubSpot Marketplace, offering a shared team inbox and data syncing.
  2. Picky Assist: A prominent WhatsApp partner on the Zoho Marketplace, enabling deep integration with Zoho CRM modules.
  3. TimelinesAI: A Pipedrive Marketplace app that syncs all WhatsApp messages (from multiple numbers) into Pipedrive deals and contacts.

For WooCommerce

  1. Social Chat (by quadlayers): A popular WordPress plugin to add a WhatsApp chat button and chat box to a WooCommerce site.
  2. Joinchat: A widely-used WordPress plugin that adds a WhatsApp button with rich features for lead generation on WooCommerce.
  3. Wawp (by 101Gen): A WordPress plugin to add a WhatsApp chat widget, specifically for WooCommerce sites.
  4. Click to Chat (by HoliThemes): A very popular WordPress plugin that adds a simple, effective “Click to Chat” icon or button.

Localized & Regional Providers

These companies offer tailored services and support for specific countries or regions.

For Africa (Kenya, South Africa, Egypt)

  1. SMSLeopard: A major provider in Kenya, offering a unified platform for Bulk SMS, USSD, and WhatsApp Business API.
  2. CEQUENS: A large-scale CPaaS provider with a very strong presence in Egypt and across the Middle East and Africa.
  3. Sozuri: A Kenyan provider focused on chat automation and M-Pesa (a popular African mobile money service) integration via WhatsApp.
  4. Wave SMS: A Kenyan provider offering WhatsApp API, bulk SMS, and shortcode services.
  5. OrelSMS / FortyHives: A Kenyan provider offering NLP-driven chatbots with SMS fallback.
  6. Wingu / AMPALA: A Kenyan provider known for scheduled WhatsApp broadcasts and virtual numbers.
  7. SMS Airworks: A Kenyan provider focused on high-volume, cost-effective bulk messaging via SMS and WhatsApp.
  8. Chatreachmagnet: An Egyptian BSP specializing in user-friendly bulk messaging and marketing campaigns.

For Latin America (Argentina, Peru)

  1. Waboxapp: A WhatsApp API provider with a focus on the Argentinian market.
  2. Tawny: An Argentinian provider specializing in personalized, automated communication flows.
  3. Chat API: A provider platform for customer communication with a presence in Argentina.
  4. ForwardValueSMS.COM: A marketing platform in Argentina offering WhatsApp services.
  5. Wappbiz: A global provider with a noted presence in Peru, focusing on affordability and enterprise features.

For Asia & Middle East (Saudi Arabia, Pakistan, Turkey, India)

  1. XIPHIAS: A software technology company offering WhatsApp API services with a specific focus on Greece and Saudi Arabia.
  2. Convex Interactive: A full-service digital agency in Pakistan that is an official BSP, offering a live chat inbox and CRM integrations.
  3. Getgabs: A verified WhatsApp API provider with a strong focus on Saudi Arabia and Poland.
  4. GetItSMS: A provider in Saudi Arabia offering an embedded sign-up process and a no-code chatbot builder.
  5. Mottasl.com: A local Saudi provider offering a shared inbox solution for teams.
  6. Taqnyat: A local Saudi Arabian BSP and technology solutions company.
  7. Deewan.sa: A Saudi provider focused on no-code WhatsApp solutions for businesses.
  8. ConnectSaudi: A Saudi-based automation service that provides WhatsApp API access.
  9. EasyBulk SMS: A provider in Turkey with a strong focus on AI-powered chatbots and e-commerce integrations.
  10. 2factor.in: An Indian CPaaS provider offering WhatsApp API alongside SMS and voice, with a focus on finance and automotive industries.
  11. WABA Connect: An Indian provider and reseller offering a no-code chatbot builder and team inbox.
  12. ZixFlow: An AI-powered marketing automation platform in India that is also a WhatsApp BSP.

🇪🇺 For Europe (Various)

  1. Redington: A major Meta distribution partner across Europe, the Middle East, and Asia (including Czech Republic, Romania, and New Zealand) that helps onboard businesses to the platform.
  2. edna.io: A European-based CPaaS platform offering omnichannel messaging, including WhatsApp, with a global reach.

Industry-Specific & Niche Providers

These providers have built solutions for specific verticals or use cases.

For Healthcare

  1. D7 Networks: A CPaaS provider with solutions for healthcare, enabling patient communication, appointment reminders, and secure messaging.
  2. smsgatewaycenter.com: A provider offering specialized WhatsApp API integrations for healthcare patient communication and prescription alerts.
  3. Grazitti Interactive: A digital services company that acts as a Zendesk integration partner for WhatsApp, often in regulated industries.

For Automotive

  1. Jalpi: A provider with a dedicated WhatsApp API solution for the automotive industry, focusing on test drive bookings and service reminders.

For Real Estate

  1. Finesse: A UAE-based IT solutions provider that integrates WhatsApp API as part of larger digital transformation projects.

For Developers & Resellers

  1. Prelude.so: A developer-first platform for multi-channel OTPs (One-Time Passwords) that intelligently routes messages via WhatsApp, SMS, and Viber.
  2. MoceanAPI: A Malaysia-based API-first provider offering SMS, voice, and WhatsApp APIs for developers.
  3. WasenderApi: A platform specifically offering a white-label WhatsApp API solution for agencies and SaaS companies to resell.
  4. DashCX: A reseller platform for building and managing WhatsApp communication funnels.
  5. Qiscus: A multichannel conversational platform that also acts as a BSP, popular in Southeast Asia.
  6. Integrately: A “no-code” automation platform (like Zapier) that also provides its own WhatsApp integration for connecting thousands of other apps.

Legacy / Niche Mentions

  1. iMBrace: A business process management platform that integrates WhatsApp for workflows.
  2. 6 Dimensions Labs: An analytics company previously noted for its work with WhatsApp data in healthcare.
  3. Boost Messenger: A global messaging platform previously listed as a partner for brand advertising campaigns.
  4. Bright Communications Inc.: A name that appears in early lists of integration partners.
  5. Sinch: (Previously listed, but worth a double mention as it has acquired multiple other BSPs like Wavy and ACL Mobile).
  6. Ameyo: A contact center solution that is also a BSP.
  7. Verloop: A conversational AI platform that is also a direct BSP.

Major Regional Giants

These are large-scale CPaaS (Communications Platform as a Service) providers and conversational AI platforms that are dominant in specific high-growth markets, particularly Latin America, the Middle East, and India.

  1. Yalo (or YaloChat): A dominant conversational AI platform with a massive footprint in Latin America (especially Mexico) and India, powering conversational commerce for major brands.
  2. Take Blip: A leading conversational platform in Brazil, considered one of the largest and most advanced BSPs in Latin America.
  3. Zenvia: A major Brazilian CPaaS company that is a key player in the LATAM market, offering a full suite of SMS, Voice, and WhatsApp API services.
  4. Unifonic: A leading CPaaS provider in the Middle East, especially powerful in Saudi Arabia and the UAE.
  5. Haptik: A major Indian conversational AI platform, part of the Jio Platforms conglomerate, making it a critical player in the Indian market.
  6. Gallabox: A no-code conversational workspace and BSP based in India, rapidly gaining popularity among SMEs and D2C brands.
  7. Karix: A well-established enterprise CPaaS provider in India (now part of Gupshup) that services many of the country’s largest banks and enterprises.
  8. Omnichat: An official BSP and Meta partner with a strong focus on the Asian market (especially Hong Kong, Taiwan, Singapore, and Malaysia) for e-commerce.
  9. Chakra Chat: An emerging, budget-friendly BSP specifically targeting the Brazilian SMB market with a free tier and unlimited user plans.
  10. Aivo: A conversational AI platform with a strong presence in Latin America, particularly Mexico.

Local & Niche Middle East Providers (UAE/Dubai)

The UAE is a major hub for business, and many local agencies and tech companies have become official partners.

  1. GetItSMS: A popular BSP in Dubai and Saudi Arabia, focused on providing a full-service marketing and API solution.
  2. Messagedly: A full-service WhatsApp provider in Dubai for businesses of various sizes.
  3. Prism Digital: A digital marketing agency and official BSP in Dubai.
  4. Finesse: An IT systems integrator and BSP in Dubai that handles large-scale enterprise integrations.
  5. Webotix: A Dubai-based provider that integrates WhatsApp API with corporate and government CRM/ERP systems.
  6. Decimal Technology: A provider listed as a key partner in the UAE market.
  7. YCloud: An AI-focused WhatsApp API platform with a strong presence in Dubai and Singapore, offering a free-forever plan.
  8. Happilee: A UAE-based BSP.
  9. The Media Links: A digital agency and BSP in Dubai.
  10. TryowBOT: A chatbot and automation platform that is also a BSP in the UAE.

Ecosystem & Integration Specialists

These providers are not BSPs themselves but are crucial integration layers, widgets, or plugins for specific platforms like BigCommerce, Magento, and Intercom.

  1. Elfsight: A widely-used service that provides embeddable “WhatsApp Chat” widgets for almost any website builder, including BigCommerce, Wix, and Squarespace.
  2. Onlizer: An integration platform (iPaaS) that connects BigCommerce to WhatsApp for automated order notifications.
  3. Webkul: A major developer of e-commerce plugins, offering a “WhatsApp Contact” module for Magento 2 (Adobe Commerce).
  4. Amasty: A prominent Magento 2 extension developer that provides a WhatsApp integration for chat and product sharing.
  5. Octopods: A popular integration that connects WhatsApp (and other channels) directly into the Intercom chat platform.
  6. Textlocal: (A Sinch company) A well-known brand in the UK and India, primarily for SMS, that also offers WhatsApp API integration.
  7. ClickSend: An Australian-based global provider, primarily for SMS, that also offers WhatsApp API capabilities for developers.
  8. MessageMedia: Another major Australian-based (but global) business messaging provider that integrates WhatsApp into its suite of tools.
  9. Engati: A conversational AI and chatbot platform (now part of Gupshup) with deep integrations, especially in the Indian market.
  10. WASender.ai: An official Indian BSP offering a platform for marketing, support, and automation.
  11. Kommo: A “messenger-based CRM” that integrates WhatsApp as a core part of its sales pipeline management.
  12. Growth Hackers: A full-service WhatsApp marketing agency, not a BSP itself, but a key partner for managing campaigns on the platform.
  13. Fenix: A marketing agency and platform partner with a strong presence in Singapore.
  14. Sinorbis: An official Meta Business Partner in Asia focused on helping businesses with WhatsApp marketing.
  15. 2Stallions: A Singapore-based marketing firm known for its Click-to-WhatsApp ad strategies.
  16. UberBrains: A digital marketing agency with over 20 years of experience, now offering comprehensive WhatsApp marketing services.
  17. Magnify Brand: An agency that partners with businesses to run their WhatsApp marketing campaigns.
  18. WABridge: A provider in Dubai focused on connecting and integrating WhatsApp with other business systems.

Ecosystem-Specific Providers (CRM & Support Desks)

These providers are not just general platforms; they are built to live inside your existing CRM or support desk, often found directly on their app marketplaces.

  1. Salesforce (Native): Salesforce offers a “Unified Conversations for WhatsApp” integration, allowing businesses to manage WhatsApp chats directly within the Sales and Service Cloud.
  2. HubSpot (Native): HubSpot has a built-in integration that connects a WhatsApp Business account to the shared inbox, allowing teams to manage chats alongside emails and other channels.
  3. Zendesk (Native): Zendesk provides a native integration to bring WhatsApp conversations into the Agent Workspace, treating them like any other support ticket.
  4. Freshworks (Native): Offers the “Whatsapp by Freshworks” app (via their partner Techaffinity) on the Freshworks Marketplace to integrate with Freshdesk.
  5. Intercom (Native): Intercom has its own direct integration to connect a WhatsApp Business number to the Intercom inbox.
  6. Message Blink: A “Salesforce-native” app found on the AppExchange, designed for deep integration with Sales Cloud, Marketing Cloud, and Service Cloud.
  7. Harmonix AI: Another Salesforce AppExchange partner focused on integrating WhatsApp and other channels directly into Salesforce workflows.
  8. Rasayel: A popular integration on the HubSpot App Marketplace, offering a more advanced feature set (like AI assistants and analytics) than HubSpot’s native connector.
  9. Bardeen AI: An automation tool and HubSpot partner that connects WhatsApp to HubSpot workflows for creating and updating records.
  10. Octopods: A well-known integration partner for Intercom that brings WhatsApp and other channels like Telegram and SMS into the Intercom inbox.
  11. TimelinesAI: A primary WhatsApp integration for Pipedrive (found on its marketplace), which automatically syncs messages to deals and contacts.
  12. ClientWindow: A provider that specializes in integrating WhatsApp with Microsoft 365 and Outlook, capturing conversations in a compliant way.
  13. WhatsApp4Dynamics (by Inogic): A popular app on Microsoft’s AppSource for integrating WhatsApp with Microsoft Dynamics 365.
  14. d365.Global Pty Ltd: An AppSource partner offering a “WhatsApp Integration Extension” for Microsoft Dynamics 365 Business Central.
  15. Vestrics Solutions: An SAP partner that provides a WhatsApp integration add-on specifically for SAP Business One.
  16. Osswal Infosystem: Another SAP partner offering an add-on to connect WhatsApp with SAP Business One for sharing reports, alerts, and documents.
  17. Onlizer: An integration platform (iPaaS) that offers no-code connectors for enterprise systems, including Oracle CX and BigCommerce.
  18. Albato: A no-code integration platform with a presence on the Freshworks Marketplace for connecting Freshdesk to WhatsApp.

E-commerce Platform Integrators

These are primarily apps and widgets found on e-commerce app stores, designed for chat, cart recovery, and notifications.

  1. Tellephant: A key WhatsApp commerce and automation partner for Shopify Plus, specializing in enterprise-level e-commerce flows.
  2. Amasty: A prominent developer for Magento (Adobe Commerce) that offers a “WhatsApp for Magento 2” extension for chat and product sharing.
  3. Smartarget: A provider of various website widgets, including a “Whatsapp – Contact Us” app on the BigCommerce App Store.
  4. Appy Pie Automate: An integration platform with an app on the BigCommerce store to connect WhatsApp for automated notifications.
  5. PurpleBear: A provider on the Wix App Market offering a “Whatsapp Chat” widget for Wix websites.
  6. Elfsight: A widely-used widget provider (found on Wix, Squarespace, etc.) for adding a simple WhatsApp chat button to any website.

Key Regional & Niche Providers (Asia, Europe)

This group includes powerful, locally-focused BSPs in high-growth markets, as well as specialized European providers.

  1. Mekari Qontak: A major, official BSP and omnichannel CRM platform in Indonesia, serving a large portion of the local market.
  2. Qiscus: A prominent Indonesian developer-focused communication platform (CPaaS) and official BSP, offering chat SDKs and omnichannel solutions. 2,-3,7. Redington: A major Meta distribution partner that operates across dozens of countries, including many in the Middle East, Africa, and smaller European markets (like Sweden, Norway, Finland, Austria, Switzerland, and Ireland), enabling local agencies to resell the API. 2,-3,8. TheBotMode: An Indian provider and reseller platform focused on D2C brands, offering white-label solutions. 2,-3,9. ChatArchitect: A platform focused on the educational sector, designing conversational flows for student engagement, admissions, and administration.
  3. Chatarmin: A BSP with a strong focus on German-speaking countries (Germany, Austria, Switzerland), emphasizing GDPR compliance and e-commerce.

Developer-First & API-Only Providers

These providers are for tech-savvy teams that want raw API access with minimal software layer, often at a lower cost.

  1. Meta (Direct API): Businesses can now access the WhatsApp Cloud API directly from the Meta for Developers portal, offering a “headless” solution for teams who can build their own integrations.
  2. BotPenguin: An AI chatbot builder and automation platform that also provides direct access to the WhatsApp Business API.
  3. Wappbiz: A WhatsApp API provider built for integration with tools like Zapier, Pabbly, and Airtable, targeting automated workflows.
  4. Prelude.so: A developer-centric multi-channel platform (including WhatsApp and SMS) focused on authentication, OTPs, and verification messages.
  5. Chatreachmagnet: An emerging BSP focused on bulk messaging campaigns and simple chatbot automation.
  1. 8×8
  2. Aircall
  3. Aloware
  4. Botstar
  5. Botimus
  6. BotsDekho
  7. Bottles
  8. CallHub
  9. Callbell
  10. Casenengo
  11. Chatarmin
  12. ChatBeacon
  13. ChatBot
  14. ChatClients
  15. Chatcompose
  16. Chatlayer (by Sinch)
  17. Chatwoot
  18. ChayAll
  19. Clare.AI
  20. CommBox
  21. Conversa
  22. Conversational
  23. Crisp
  24. Customers
  25. D7 Networks
  26. Dialpad
  27. Digitalk
  28. Dixa
  29. Drift
  30. Eazybe
  31. Edna
  32. Exotel
  33. Flow.ai (by Khoros)
  34. Gladly
  35. Glia
  36. GMS (Global Message Services) 2L82. Haptik 2L83. HelloSAPO
  37. Heyday
  38. iAdvize
  39. iDigital
  40. Inbenta
  41. IMS (Internet Media Services)
  42. Instnt (formerly Jumper.ai)
  43. Kenshoo
  44. Kustomer
  45. Leadsales
  46. LimeChat
  47. LiveChat
  48. LivePerson
  49. LogMeIn (Bold360)
  50. Mobile-Technologies
  51. mTalk
  52. MTN
  53. Netcore Cloud
  54. Odigo
  55. OLX 3D3. Orange

The list you’ve reviewed provides a comprehensive, 400-point overview of the vast and diverse global ecosystem for the WhatsApp Business Platform. This market is not uniform; it consists of many different types of companies, all of which are official or unofficial partners that help businesses connect to the WhatsApp API.

Ultimately, the list shows that choosing a provider is not about finding the “best” one, but about finding the right fit for your company’s size, budget, technical resources, and primary goal (e.g., sales, marketing automation, or customer support).

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